Delivery & Shipping
Once your order is received you will receive an email. We will then notify you in a couple of weeks time when your product is in, and either ready to be posted to you, or ready here waiting for you in Cyprus!
Whilst we try to mark stock as ‘out of stock’ as much as possible, in the case that something is out of stock after you’ve ordered it, we will notify you immediately when we find that it is out of stock, and give you an estimated ‘In stock’ date, if you wish to amend or change your order instead, speak to a member of our team to assist you with this. If you wish to cancel your order due to your item being out of stock, a credit note will be given.
Delivery Options available:
Whilst we aim to get your order to you as soon as possible, please see the estimated delivery time for your delivery option below.
Deliver to my Hotel/ Accommodation when I arrive in Cyprus – €4.99*
Save on your baggage allowance, and have your items waiting for you in Cyprus, and delivered to where you are staying too!
Delivery Time: Here waiting for you! Please ensure you place your order ATLEAST 14 working days before your arrival in Cyprus!
* – FREE for orders over €50!
Delivery within Cyprus – €4.99
If you live in Cyprus, we can deliver to you via Akis Express or ACS.
Delivery Time: Between 14-18 working days
* – FREE for orders over €50!
International Delivery (Outside of Cyprus) – €30.00 flat fee
Can’t wait until you’re in Cyprus to receive your items? Or perhaps they’re not for your Wedding in Cyprus, then we can deliver to you internationally, using Cyprus Post. (Royal Mail if in the UK)
Delivery Time: Between 14-24 working days
Please allow a minimum of 14 days for your order and a further 7 working days for personalised items.
In some instances, the actual cost to ship to your order may be affected due to the size and weight of the products included. Please be assured that a member of our Customer Service Staff will make you aware of any additional shipping costs, prior to processing your request.
Do you ship internationally?
Yes we will ship anywhere worldwide.
Where will my order be shipped from?
Depending on product availability, orders will be sent from our store or directly from the manufacturer.
Can I cancel my order?
If you have changed your mind and wish to cancel your order, please do so within two hours of completing your order, and discuss it with a member of our team.
Any orders cancelled after this time will unfortunately not be accepted as we process our orders quickly and efficiently in your best interest, this will unfortunately result in the forfeit of your payment made.
Can merchandise be returned?
We stand behind our products 100%. If you are not completely satisfied, you must contact us within 10 days for refund*. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR APPROVAL. Credit for the return will apply only to the purchase price of the product. Shipping and processing charges will not be refunded.
Items personalised as per order cannot be returned.
NOTE: Colours vary slightly due to the manufacturing process specific to each product. Although it is impossible to achieve an exact colour match for every item, small variations in colour serve to enhance the overall effect of your colour scheme. Products seen on the online catalogue do not always represent an identical colour match. Colour reproduction is limited by various situations beyond our control such as the hue/contrast settings on your monitor.
Safety; Security; and Privacy
How secure is your website?
Your need for privacy is a priority. Because of this, we have taken the appropriate measures to secure all confidential information provided when making purchases. SSL (Secure Socket Layers) is used to safeguard against hacker intrusion. Any information provided for the purpose of processing an online order remains private and will never be sold to outside parties.
Your personal information will remain the exclusive property of Cyprus Weddings Magazine and our cooperating manufacturer
Website and Technical
What should I do if I am having difficulty with the website?
We take pride in the performance of our website but sometimes we hear from people who have had problems getting through.
In our experience, performance problems on the Internet can occur for a variety of different reasons, including the time of day, congestion on the Internet itself, problems at an individual Internet Service Provider, or problems at a website. It’s always possible that you tried us at a time when we were very busy. We’d like to encourage you to try us again soon, and if the problem persists please email mailto:firstname.lastname@example.org to try to find out what is causing it.
How do I turn my cookies on within my browser?
This will depend on what type of computer, browser and browser version you are using. A good place to start for help with turning cookies on is the online Help within your browser. “Help” is usually one of the choices along the top menu bar. Look/search for information on enabling or disabling cookies. You may also find information on cookies under help topics involving security.
|MICROSOFT INTERNET EXPLORER|
Select “Internet Options” from the Tools menu.
Click on the “Privacy” tab.
In the “Settings” area, click on the “Advanced…” button.
Put a check in the box marked “Override automatic cookie handling.”
Click “OK” again.
After you reload the page you are on, your cookies should be enabled.
Select “Options from the menu.”
Select “Under the Hood” from the options menu
In the “Privacy” section, click “Content settings…”
In the “Cookies” section, select “Allow local data to be set”
Close the “Options” tab
In the “History” section
Select “Remember history”
Or select “Use custom settings for history” and Select “Accept cookies from sites.”
Select “Preferences” from the Safari menu.
Select the “Privacy” icon
Select “Never” from the “Block cookies” section